The Legendary Prunella Scales: Beginning with the Iconic Fawlty Towers to Great Canal Journeys

Prunella Scales portrait

The celebrated actress Prunella Scales, who passed away at the age of 93, was considered one of Britain's finest comic actors.

Although a long and distinguished professional journey across theater and film, she will inevitably be remembered as the unforgettable Sybil Fawlty in the 1970s TV comedy, Fawlty Towers.

It was Sybil's mission in life to keep tabs on her "stick insect" husband Basil - played by comedian John Cleese - amid cigarette-fuelled phone conversations with her friend, Audrey.

She was tasked to placate guests who had been shouted at, completely overlooked or, occasionally, throttled by Basil when during his particularly frenzied episodes.

Her nightmarish laugh, extraordinary hairstyle and ferocious temper were part of a carefully constructed character that ranks as a comic masterpiece.

And while numerous performers would have distanced themselves from excessive identification with one particular character, Scales always expressed her pleasure in having been part of the Fawlty Towers phenomenon.

The iconic duo portraying Basil and Sybil

Formative Years and Professional Start

The actress born Prunella Margaret Rumney Illingworth was born near Guildford on 22 June 1932.

It was a family profoundly passionate about the theatre - her mother being, Bim Scales, an ex-actress who'd abandoned her career for marriage and children.

Bright and bookish, after wartime evacuation to the Lake District, Prunella studied at Moira House Girls School in the coastal town of Eastbourne.

During 1949, she earned a scholarship to the Old Vic Theatre School and - two years later - secured a position as a stage management assistant.

This decision angered of her former headmistress in her hometown, who had wished she would seek admission to Cambridge and sent correspondence to the theater to express this opinion.

During her theatrical training, Scales was perceived as a developing character performer instead of a natural Juliet candidate.

"We all wanted to look like Audrey Hepburn," she later told her biographer, "however I lacked conventional beauty and attracted no admirers."

Early career photograph taken in 1962

The youthful Prunella concealed her middle-class roots, conscious that producers started seeking a new kind of earthy credibility in their actors.

Nevertheless she began acquiring small roles in plays, and, during preparations for a role at the Connaught Theatre in Worthing, she met actor Andrew Sachs, who would later star as Manuel, the Spanish waiter, in the famous series.

There was an early television appearance in 1952, as the character Lydia Bennet in a television adaptation of Jane Austen's Pride and Prejudice, which included actor Peter Cushing - more famous for his roles in horror movies - as Mr. Darcy.

And her first big screen roles followed the next year - in lighthearted romance, Laxdale Hall, and David Lean's Hobson's Choice, alongside the renowned Charles Laughton.

During the late 1950s and early 1960s, she maintained constant employment - performing across multiple mediums, including a brief stint as a bus conductor, Eileen Hughes, in Coronation Street.

She also met fellow actor Timothy West.

Following what she characterized as "a mild Times crossword and Polo mints flirtation", they became a couple, and wed in 1963.

Marriage Lines series featuring Richard Briers

Career Milestones and Defining Characters

Her big TV break came with Marriage Lines, a comedy program about a newly married couple, the Starling couple.

Scales appeared opposite actor Richard Briers, then one of the biggest stars in television comedy. The program achieved great success and continued for five seasons.

Then came the legendary Fawlty Towers, which elevated her to cultural icon.

John Cleese and his spouse at the time, Connie Booth, had presented the initial screenplay of their comedy creation to the broadcasting corporation.

Performer Bridget Turner had been considered for Sybil Fawlty but she declined the part and Scales auditioned for the role.

She later remembered that Cleese was a hard taskmaster.

"John, appropriately, demanded strict script adherence, and failure to comply would understandably provoke his irritation."

Creating Sybil Fawlty creative decisions

Merely twelve installments were ultimately produced.

The initial season, which aired in 1975, didn't immediately attract massive viewership but, with subsequent episodes, its comedic combination of ridiculous physical comedy and embarrassing situations grew in popularity.

Scales carefully considered about portraying Sybil Fawlty, and determined that her character's upbringing had to be inferior to her husband Basil's.

Initially, the creators were unsure about the treatment.

"After witnessing the initial read-through," recalled Scales, "they were sold on the idea."

In subsequent years, she was, all too often, requested to portray stern matriarchs when she desired more glamorous roles.

But when asked about what she thought was the high point, Scales had no hesitation in selecting Sybil Fawlty.

"The role presented challenges," she insisted, "but I'm still proud of it." She believed it assisted in bringing the paying public into theaters.

"I like to think that if the public have seen you in one thing they'll come and see you in another," she said.

The married couple at the Old Vic

Subsequent Work and Private World

Following Fawlty Towers, Scales maintained her career in television, comprising a stint as character Elizabeth Mapp in ITV's Mapp and Lucia.

Her vocal talents were frequently featured on audio broadcasts, particularly the BBC Radio 4 sitcom, which later transitioned to TV, and the series Ladies of Letters, with Patricia Routledge, which became an intrinsic part of Woman's Hour.

Scales appeared in at two major royal roles; as Queen Elizabeth in the television drama of Alan Bennett's A Question of Attribution, and as the monarch Queen Victoria in a one-woman show that she performed 400 times.

She obtained correspondence from one of Queen Elizabeth's security men who admitted that when Scales appeared, he rose to his feet.

"The response was automatic," she explained. "I was thrilled."

The enduring couple during 2006

During 1995, she began starring as Dotty Turnbull in television commercials for supermarket giant Tesco - which compensated her partially with shopping credits.

The campaign, which continued for nine years, was identified as the biggest factor in propelling it to market leadership in the mid 1990s.

Scales subsequently faced moderate critique for participating in the commercial campaign, when she supported an initiative to prevent neighborhood store closures in her area of London.

One of her finest performances appeared in Breaking the Code, the movie concerning World War II cryptanalysts.

She portrays the mother of Alan Turing, who represents a culture that treated homosexual acts as a crime, a perspective that contributed to his tragic end.

Away from acting, {Scales was

Daniel Mata
Daniel Mata

A tech enthusiast and digital strategist with over a decade of experience in driving innovation and sharing knowledge through engaging content.